We’ve lock your Card due to Non-compliance issues
American Express Logo

gabygaby112230.karlon1

Account starting: 3XXXXX

 Card Art
Alternate Text

We have limited use of your Card

Hello gabygaby112230.karlon1,

 

We're confirming that your Card has been locked from 10 September 2026 due to non-compliance concerns.

 

Non-Compliance Issue Reasons:

Our system detected that certain identity and account information may be incomplete, outdated, or unable to be verified. This may include:

 

  • Personal security question information
  • Contact information and mailing address

     

    For your protection, your Card use and merchant transactions have been temporarily limited until this information is updated and verified.

     

    		•

    If you’d like to unlock your Card, click below to instantly logging in to your account and update your account information.

    Once the required information has been submitted and verified, your account access and transaction capabilities should be restored in accordance with the applicable verification process.

    Thank you for your Card Membership,

     

    American Express Customer Care
    Don't live life without it

    Your Card Member information is included in this message to help you recognise this as a customer service email from American Express. We are unable to answer replies to this email. You may contact us securely using the Customer Service Link.

     

    American Express Australia Limited (ABN 92 108 952 085). ® Registered trademark of American Express Company. © 2026 American Express Company. All rights reserved.

     

    SPS0FYI756