Important: Action Required to Restore Your Account.
We have identified that some important information on your account is missing or incomplete:
* Security Question
* Mailing Address
As a security precaution, we have placed a temporary hold on your account, including your card and merchant transactions. While this hold is in place, you will be unable to make purchases or process payments using your card.
To remove the temporary hold and restore full access to your account, please use the link provided below to update the missing information.
Once your information has been updated, your account will be reviewed. Upon successful verification, the temporary restrictions will be lifted and your account access will be restored.
Your account information is included above to help you recognize this as a customer care e-mail from American Express. To learn more about email security or report a suspicious email, please visit us at americanexpress.com/phishing. We kindly ask you not to reply to this email but instead contact us via Customer Care.
We approved a recent purchase on your Card that needs your attention.
$6331.66 purchase on 08/14/2026 at BESTBUY.COM on your Card starting in 3XXXX
Please let us know If you or an authorized party initiated this approved purchase. Please have your American Express® Card as we may require verifications.
Your account information is included above to help you recognize this as a customer care email from American Express. To learn more about email security or report a suspicious email, please visit us at americanexpress.com/phishing. We kindly ask you not to reply to this email but instead contact us via Customer Care.
*iOS and Android™ only. See app store listings for operating system info.
